Help CenterHelp Center / Tax and compliance · How-to
Issue standard tax invoices to business buyers, add or correct an order's buyer, and understand what a customer's saved business details do.
A consumer gets a simplified tax invoice. A business that gives its VAT number gets a standard tax invoice, issued in its name.
In Seller details, tick Issue standard tax invoices to business buyers who give their VAT number (B2B).
Select Save. The status card shows Business (B2B) invoices: On.
With ZATCA and business invoices on, checkout on your store and in the apps offers a business purchase. The customer enters the business name, VAT number and national address. See Tax and invoices on your store.
Invalid details stop the order from being placed. The rules are the same as for your own details: a 15-digit VAT number starting and ending with 3, a 4-digit building number and a 5-digit postal code.
Until the tax invoice is issued, you can enter the buyer yourself. The invoice is issued when the order is accepted.
Open the order before accepting it. Find the ZATCA e-invoicing card.
Under Business buyer (standard tax invoice), enter Business name, VAT number, Street, Building number, District, City and Postal code.
Select Save buyer. The page confirms "Buyer details saved. The tax invoice will be issued to this business."
After the invoice is issued the form is gone, and a change is refused: "The invoice was already issued. Buyer details cannot change any more." The one exception is a rejected invoice: save the corrected buyer here, then resubmit the invoice on the ZATCA page. See ZATCA documents.
A signed-in customer can save their business details at checkout and reuse them on later orders.
In Phase 2, a standard invoice is sent to ZATCA for clearance as soon as it is issued.
| Status | Meaning |
|---|---|
| Waiting for ZATCA | Not cleared yet. The printed document says "Awaiting ZATCA clearance — do not share with the buyer yet" and has no QR code |
| Cleared | ZATCA cleared it. The QR code is printed |
| Cleared with warnings | Cleared, with remarks from ZATCA |
| Rejected | ZATCA refused it. Correct the seller or buyer details and resubmit |
In Phase 1 a standard invoice is not sent anywhere and shows its QR code at once.