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Set up your shop, take orders and grow — step by step, with screenshots.
Start here
- 1Launch your storeThe whole path from sign-up to your first order, with a link to the guide for each part.
- 2Create your accountSign up with your name, e-mail, mobile number and shop name.
- 3Shop approval and plansDepending on your platform, your shop opens at once, after a document review, or after you choose a plan or start a free trial.
- 4Choose how to start: demo store or your own storePick between looking around a sample store first and going straight to setting up your own.
- 5Try the demo storeLoad a sample store with products, customers and orders, and know what is real and what is simulated while it is there.
- 6Remove the demo dataDelete everything the demo store created, keep what is yours, and move on to your real store.
- 7How store setup worksSeven short steps with a live preview. Stop any time; the setup resumes where you left off.
- 8Step 1: Where you sellConfirm your country, currency, tax and languages, then add your address and map pin.
- 9Step 2: What you sellPick a store type. It presets delivery, product options, starter categories and a suggested theme.
- 10Step 3: DeliveriesChoose how orders reach customers, then set your delivery area, charges and opening hours.
- 11Step 4: Getting paidTick the ways customers may pay. Cash on delivery needs no account; online payment needs gateway keys.
- 12Step 5: Your storeName the store, add a logo and colour, reserve your web address and pick a theme.
- 13Step 6: First productsWays to fill your catalogue, a starter spreadsheet for your store type, and two optional questions about stock and cost.
- 14Step 7: LaunchWork through the launch checklist, then go live or finish and come back later.
- 15Launch checklistEvery row on the checklist, what it needs, and where to complete it.
- 16Design your website and go liveOpen the editor, publish your design, test an order, then open the store to customers.
- 17Turn features onYour panel shows only what your shop uses. Switch a feature on and its menus, fields and reports appear.
- 18Troubleshooting getting startedThe messages you can meet between sign-up and going live, and what to do about each.
Browse by topic
Get startedCreate your account, finish the 7-step setup and go live.OrdersAccept, change, cancel and refund orders.Returns and exchangesApprove, receive and refund returns.Products and catalogueProducts, variants, categories, import and export.Locations and stockLocations, transfers and stocktakes.CustomersCustomer list, wallet, groups and sign-in.Delivery and pickupAreas, charges, slots, riders and pickup.Shipping and couriersZones, rates, couriers and shipments.PaymentsCash on delivery, gateways, wallet and refunds.Discounts and marketingCoupons, discount rules, gift cards and campaigns.Online store and designThemes, the editor, domains and SEO.Storefront experienceWhat your customers see and do.Sales channelsGoogle, Meta, TikTok and Snapchat.Point of saleRegisters, shifts and selling in store.AppsPicker, rider and customer apps.WhatsApp and notificationsWhatsApp, SMS, e-mail and push.Reports and insightsSales, stock and customer reports.Tax and complianceTax, invoices, ZATCA and privacy.Team and securityStaff roles and the activity log.Plan and billingPlans, limits and add-ons.DevelopersAPI, webhooks and file formats.Settings referenceEvery setting, tab by tab.