Help Center / Settings reference · Reference
All settings tabs
Every tab of the Settings page in on-screen order, what it controls, when you see it and where it is explained.
Where to find itShopSettings
- Who can use this
- Shop owner
Help CenterHelp CenterHelp Center / Settings reference · Reference
Every tab of the Settings page in on-screen order, what it controls, when you see it and where it is explained.
The tabs run down the left side of Shop › Settings. You see only the tabs that apply to your shop.
"Full packages" means the tab is hidden for shops on the Lite, DM or Free package.
| Tab | What it controls | You see it when | Explained in |
|---|---|---|---|
| General Settings | Stock, coupons, wallet, decimals, app links | Full packages | General Settings |
| Web Application Settings | Web app options | Always | Web Application Settings |
| Mobile Application Settings | Options of your mobile apps | Full packages | Mobile Application Settings |
| WhatsApp Order Settings | Order messages over WhatsApp | Always | WhatsApp Order Settings |
| SMS Notification Settings | Which order events send an SMS | Use my own SMS provider is on | SMS Notification Settings |
| Email Notification Settings | Which order events send an e-mail | Use my own email provider and Enable Emails are on | Email Notification Settings |
| Order Settings | Order rules, guest checkout, gift orders | Full packages | Order Settings |
| Social Login Settings | How customers sign in | Full packages | Customer sign-in methods |
| SEO Settings | Title and description templates | Full packages | SEO Settings |
| Tax Settings | Tax, tax numbers and invoices | Always | Tax Settings |
| Thermal Printer Settings | Receipt printing | Always | Thermal Printer Settings |
| Delivery Settings | Delivery area, charges, slots, pickup, shipping | Full packages | General delivery settings |
| Picker Settings | The picker app | Support has enabled the picker app for your shop | Picker Settings |
| Social Media Settings | Links to your social pages | Always | Social Media Settings |
| Referral Settings | The referral programme | Full packages | Referral Settings |
| Integrations | Sending orders to ERPNext | Always | ERPNext |
| Override Push Notifications | Your wording for order push messages | Always | Override Push Notifications |
| Webhooks/Pushers | The incoming API token and switches | Always | Incoming API |
| Permissions | What Shop Managers may do | Always | Permissions |
| Payment Gateways | Payment methods and gateway details | Your shop manages its own payments, and is not on the Lite package | Payment Gateways |
| SMS Settings | Your own SMS provider | The platform lets your shop use its own SMS provider | SMS Settings |
| Email Settings | Your own e-mail provider | The platform lets your shop use its own e-mail provider | Email Settings |
| Returns & Exchanges | Return policy and return messages | Returns & exchanges is on in Shop › Features | Returns & Exchanges settings |
Payment Gateways, SMS Settings and Email Settings appear only when your shop manages that area itself. Otherwise the platform manages it and you have nothing to set up there.
The two provider switches in the table, Use my own SMS provider and Use my own email provider, sit in these tabs.
Each tab has its own address ending, for example #generalSettings or #deliverySettings. After a save the page reopens on the same tab.
Support also sees Zoho Configuration, Admin Settings, Third-Party Delivery and Referral Admin Settings, and always the three self-service tabs. That is why support can enable things that have no field on your page.
For missing menus and screens, see Why can't I see a menu, tab or screen?.