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See when orders arrive and how big they are, to plan staff, slots and delivery thresholds.
Open Reports › Trends › Peak times.
The report counts all received orders by the time they were placed, on your shop's clock. Unfinished checkouts are not counted.
| Summary tile | Meaning |
|---|---|
| Busiest hour | The hour of the day with the most orders |
| Busiest weekday | The weekday with the most orders |
| Busiest date | The single date with the most orders |
| Column | Meaning |
|---|---|
| Date | The date |
| Orders | Orders received that day |
| Completed | How many of them are delivered |
| Sales | Total of the delivered ones |
Use it to plan staff and delivery slots. The Busiest times card on Sales insights shows the same data as a weekday-by-hour grid.
Open Order size from the report switcher.
The report covers delivered orders. Replacement orders of exchanges are left out.
| Summary tile | Meaning |
|---|---|
| Average order | Average order total |
| Largest order | Highest order total |
| Products per order | Average number of item lines in an order |
Orders by value splits orders into six value bands. The band width is worked out from your average order, so the bands differ between shops and periods.
| Column | Meaning |
|---|---|
| Order value | The band, for example 0 – 50 |
| Orders | Orders in the band |
| Share | Their share of delivered orders |
| Sales | Their total |
Orders by number of products groups orders into 1, 2, 3, 4–5, 6–9 and 10+ products, counted as item lines. Items removed from an order are not counted.