Address and map

The address form follows your delivery mode. The map follows your map settings.

Address fields

Delivery mode	Fields
By Radius or By Places	"Street / area", "Building, villa or apartment", "City", "Landmark (optional)" and the location pin
By Shipping Zones	"Country / region", "Street address", "Apartment, suite, etc. (optional)", "City", the state field and a postcode

In shipping mode the form adapts to the country:

• The state field is named as the country names it: State, Emirate, Province, Region or County. Where the list of states is known, it is a drop-down, so the name matches your shipping zones.
• The postcode field is named Postcode, PIN code, ZIP code or Postal code. It is left out for countries that have no postcodes.
• The country list holds the countries you ship to.

Signed-in customers pick from "Saved addresses" or choose "Use a new address". They can tick "Save this address to my account".

The map pin

With a map provider set, customers can open a map from "Choose on map".

Customer can	Notes
Drag the pin or tap the map	Then select "Use this location"
Select "Use my location"	The browser asks for permission first
Search an address or place	When Address Search is on

When Fill Address From Pin is on, the address fields are filled from the pin: "We filled in the address from the pin — check it and add your building or flat."

With Map Provider set to Off (location popup), there is no map. Customers can still share their location or type coordinates.

When a pin is required

A pin is required in two cases:

• Delivery Pin is Required and a map is on. The customer sees the hint "We use it to work out your delivery fee."
• The customer is a guest and Only accept orders inside my delivery area is on, in a shop that delivers by radius or by places.

An order without a required pin is refused with "Please select your location on the map."

Otherwise an order without a pin is accepted and priced with your delivery charge for orders without a location.

Addresses outside your area

Setting	Result
Only accept orders inside my delivery area on	A delivery address outside your radius, or outside every delivery zone, is refused at checkout
The same switch off	Any address can order, with your usual charge
By Shipping Zones	Only addresses your shipping zones cover can order

With By Places, if your delivery zones cannot match any address, for example because no zone is active, the switch is ignored and every address can order. Your panel warns you about this on the delivery zones page.

A refused customer may be offered the delivery waitlist. See Location prompt, stores and waitlist.

To change this

• Delivery mode and the area switch: General delivery settings.
• Map provider, pin and search: Checkout maps and Maps, location and banner settings.
• Zones: Delivery zones.