Help CenterHelp Center / Orders · How-to
Let customers attach a file such as a prescription at checkout, and open it on the order page.
Some orders need a document from the customer: a prescription, a design, a signed form. With order attachments on, checkout asks for the file and you find it on the order.
Go to Shop › Settings › Order Settings and scroll to Order Attachments.
The section has three fields.
| Field | What it does |
|---|---|
| Enable | Lets customers attach a file to an order at checkout |
| Title | The heading shown above the upload at checkout, and beside the files on the order page. The default is "Order Attachments" |
| Is Required | Makes the attachment mandatory before an order can be placed |
Save the settings.
An order that has files shows a line under the Delivery card, starting with your title. Each file is listed by name with two links:
The line is not shown for orders without files.