Help Center / Orders · How-to
Search and filter orders
Find an order by number or customer, and narrow the list by status, delivery guy, location, shipment, tag or gift.
Where to find itOrders
- Who can use this
- Shop owner, Shop Manager
Help CenterHelp CenterHelp Center / Orders · How-to
Find an order by number or customer, and narrow the list by status, delivery guy, location, shipment, tag or gift.
The search box and the row of filter buttons sit above the order cards. Filters combine, so you can stack several.
The title changes to Search Results.
The menu lists only the statuses your shop uses. Delivery Guy Assigned needs local delivery, Ready to Pickup needs self pickup or marking orders as ready, and Incomplete Orders shows while you have any. A shop that ships only by courier sees Shipped in place of Order Picked Up.
The remaining buttons appear only when your shop uses the feature.
| Button | Filters by |
|---|---|
| Fulfilment location (All locations or My locations) | The location the order goes out from. Shops with more than one location |
| Tag | One of your order tags. Manage tags opens the tag list |
| All orders / Gift orders | Orders sent as a gift |
| Location | The delivery location (area) of the order |
| Shipment | The state of the courier shipment, including orders not shipped yet |