Help Center / Team and security · How-to
Passwords, sign-in and language
Change a team member's roles or password, know who is signed out when you do, take access away, and switch the panel between English and Arabic.
- Who can use this
- Shop owner
Help Center / Team and security · How-to
Change a team member's roles or password, know who is signed out when you do, take access away, and switch the panel between English and Arabic.
Team members sign in on the same sign-in page as you, with the e-mail and password you set for them. After sign-in each person lands on the first page of their role. See Staff roles.
Go to Shop › Managers and select Edit on their card.
You can also change the name, phone and e-mail.
Saving a new password signs that person out everywhere:
They sign in again with the new password. You stay signed in. Only the account whose password changed is affected.
A save without a new password signs nobody out. Changing only the name, phone or roles leaves the person signed in.
The same applies to delivery agents. When you set a new password on a delivery agent's edit page, that agent is signed out of the delivery app. See Delivery agents.
The team list has no delete or disable button. To stop someone using the panel:
They are signed out everywhere at once and cannot sign in again. The account stays on your team list and still counts towards the staff accounts of your plan.
To reduce what a person can do without locking them out, change their roles instead. A limited role such as Report Analyzer blocks every page outside its own list.
Each person chooses their own panel language. It does not change the language for anyone else, or the language of your online store.
The page reloads in that language, and Arabic turns the panel right-to-left. The choice is saved on the account, so it follows the person to any browser. Every role can use the switch, including the four limited roles.
If the account menu has no Language heading, Arabic is not offered on your platform and the panel stays in English.