Delivery agents

See your drivers, their status and cash, and disable or re-enable an agent.

Where to find itDeliveryDelivery Guys

Before you start

The menu item appears when you deliver with your own drivers.

Needs

You turn this on

Who can use this

Shop owner, Delivery Guy Manager

Delivery agents are your drivers. Each one has a login to the delivery app, where they see their orders, mark them delivered and record the cash they collect.

The menu item is Delivery Guys. The page title is Delivery Agents.

The Delivery Agents list with the Hire, Add agent and Send Notification buttons and an agent row numbered

Buttons at the top

Hire opens the freelancers available on your platform. It is shown only where the platform offers hiring. See Hire freelance agents.

Add agent. See Add a delivery agent.
Send Notification. See Notify delivery agents.

An agent row

Each row shows the agent's name, phone and e-mail, and these badges:

Badge	Meaning
Active	Can sign in and be assigned orders
Disabled	Cannot sign in to the delivery app or be assigned orders
Staff	An agent you created
Freelancer	An agent you hired from the platform's list
Terminal: …	The card machine the agent carries. Shown while Enable Payment Terminal is on

Row actions

Action	What it does	Who
Wallet	Opens the agent's wallet	Shop owner
Cash collected	Opens the agent's past cash collections	Shop owner
Edit	Changes the agent's details, password and work settings	Owner, Delivery Guy Manager
Disable / Enable	Stops or restores sign-in and assignment	Owner, Delivery Guy Manager
Remove	Takes a freelancer off your team	Shop owner

Edit, Disable and Enable are offered on Staff agents only.

Disable an agent

Select Disable. The panel asks: "Disable :name? They won't be able to sign in to the delivery app or be assigned new orders." The agent's history is kept. Select Enable to reverse it.

Managers with locations

A manager assigned to some locations sees only the agents serving at least one of those locations. The shop owner sees every agent.