Hand an order over from the Picker app

How a picked order is sent to delivery, and the optional steps a picker can take, assigning a delivery agent, changing the slot and marking the order delivered.

Once every product is picked, the order leaves the picker. Switches on the Picker Settings tab decide how. Their defaults are in Picker Settings.

Send the order to delivery

Enable Send To Delivery decides who moves the order on.

Setting	What happens after the last product is picked
On (the default)	Nothing yet. The order stays in Picked by Picker until the picker sends it to delivery in the app
Off	The order is accepted by itself and moves to Preparing Order

Either way the order is accepted at that moment, as in the panel: it gets its invoice number, and a saved card is charged. It becomes Preparing Order; a self-pickup order sent on by the picker becomes Ready to Pickup. If marking orders ready is enabled for your shop, sending a delivery order on also marks it ready.

The picker can send an order on only when they hold it, it is in Picked by Picker, and every product is picked.

Hide the panel's accept button

With Hide Accept Order Button When Picker Enabled on, the owner and managers no longer see Accept Order on new orders, so orders are accepted only through picking. See Accept an order.

Let the picker assign a delivery agent

With Enable Picker Delivery Guy Assign on, the picker must choose a delivery agent when sending a delivery order on. Self-pickup orders need none.

The list holds your active delivery agents. With Enable Delivery Location Assign on in Delivery Settings, it holds only the agents assigned to the order's delivery area. On a shop with several locations, it holds the agents of the order's location.
The chosen agent is notified in the delivery app. The other agents are not offered the order.

Let the picker change the delivery slot

This needs two switches: Enable Picker Schedule Time in Picker Settings and Enable Order Schedule in Delivery Settings.

While the picker holds an order in Picked by Picker, they can move it to another of your available delivery slots, or switch it to express delivery or self pickup. The order's totals are recalculated.

Let the picker mark an order delivered

With Enable Mark As Delivered on, a picker can close an order they picked once it is in Preparing Order or Ready to Pickup.

A self-pickup order is completed.
A delivery order needs a delivery agent chosen. The order is recorded as delivered by that agent. For a cash-on-delivery order, the amount due is added to that agent's delivery collection.

The list of delivery agents is given to the app only while Enable Picker Delivery Guy Assign is on. Switch both on if pickers should mark delivery orders delivered.

Messages the picker may see

Message	Cause
"All items must be picked before marking order as preparing"	A product is still unpicked or only partly picked
"Please select a delivery guy."	Agent assignment is on and no agent was chosen
"Selected delivery guy is not available for this order."	The agent is inactive, or not assigned to the order's area or location
"The saved card could not be charged: …"	The customer's card was refused. The order stays with the picker
"You cannot mark this order as delivered"	The switch is off, or another picker picked the order