Help Center / Team and security · How-to
Add a team member
Create a login for a member of staff, choose their roles, and know how a plan's staff limit applies.
Where to find itShopManagersAdd
- Who can use this
- Shop owner
Help CenterHelp CenterHelp Center / Team and security · How-to
Create a login for a member of staff, choose their roles, and know how a plan's staff limit applies.
Give each person their own login instead of sharing yours. The menu entry is Managers; the pages are titled Add Team Member and Edit Team Member.
Open Shop › Managers. With no team members yet, the page shows Bring your team on board, the roles you can give and an Add a team member button.
Once you have a team, each member has a card with their Name, Email, Phone Number and Roles. The counter beside the title is the number of team members.
A shop with several locations also shows each member's locations on the card. See Staff and riders per location.
Select Add on the team list.
See Staff roles before you choose.
Select Add team member. You return to the list with "Manager created successfully."
Give the new member the sign-in address, their e-mail and the password yourself.
This applies only where the platform bills your shop through a plan and enforces plan limits. A shop that is not billed through a plan has no staff limit.
Each plan includes a number of staff accounts. The plan defaults are:
| Plan | Staff accounts |
|---|---|
| Starter | 3 |
| Growth | 10 |
| Scale | 30 |
| Enterprise | Unlimited |
Your own account can differ from these defaults. The Usage section of Shop › Plan & billing shows the limit that applies to you. See Plans and limits.
Select Edit on a card to change the name, phone, e-mail, roles or password. See Passwords, sign-in and language for what a new password does and how to take access away.