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Where finished exports and past imports appear, what each run records, and when old files are removed.
Product and category imports and exports run in the background. Each tool keeps its own list of runs on its own page, so there is no separate downloads area.
| Tool | List on its page |
|---|---|
| Export products | Your exports |
| CSV import | Past imports |
| Update products from CSV | Past updates |
| Update by barcode and Remove duplicate products | Past runs |
| Category imports and exports, category tree | Past imports, Past exports |
Each row has a status, the file name, when it ran, how long it took, and counts of rows created and updated. Select the row to open it:
While a run is in progress, the page shows its progress in place of the upload form. Each tool runs one job at a time.
CSV import and the update tool have a Back up my products first switch. It does not produce a backup file at present. To keep a copy you can restore from, run an export with Export everything before you import. To restore, import that file again.
A file that contains cost prices is offered only to people who may see costs. Everyone else sees "This file contains cost prices. Only people who may see costs can download it." An uploaded file that carries costs is offered to the person who uploaded it and to people who may see costs.
Old runs are cleared once a day. A run and its files are removed when it has not changed for 30 days. That is the default; the platform can set a different period.
Two things are never removed by this clean-up:
An uploaded file that was never started is treated the same way and removed after the retention period.
Orders, reports, shipments, the activity log and stock history download straight to your computer when you ask for them. They are not stored in these lists. See Stock history for the stock file.