Help CenterHelp Center / Online store and design · Reference
Add your social profiles and WhatsApp number so the website footer links to them.
The Social links card holds the links "Shown in your website's footer. Leave one empty to hide it."
| Field | What to enter |
|---|---|
The full address of your profile, for example https://instagram.com/yourshop | |
https://facebook.com/yourshop | |
| YouTube | https://youtube.com/@yourshop |
| WhatsApp number | The number "With the country code, e.g. 9715XXXXXXX." Up to 20 characters |
| X (Twitter) | https://x.com/yourshop |
| TikTok | https://www.tiktok.com/@yourshop |
| Snapchat | https://www.snapchat.com/add/yourshop |
https://www.linkedin.com/company/yourshop | |
https://www.pinterest.com/yourshop | |
| WhatsApp channel | "The link of your WhatsApp channel (Channel info → Share link)." It starts https://whatsapp.com/channel/ |
Select Save preferences. The links apply to your website straight away; you do not publish them.
The links appear in the footer of your website. How the footer arranges them depends on the theme. See Header, footer and announcement bar.
The "Order on WhatsApp" buttons on the website also use the WhatsApp number. They appear only when WhatsApp ordering is on for your shop and a number is saved here. Each theme has a switch to show or hide them. See Brand and store features.
Each problem is shown as "field name: problem". Fields without a problem are still saved.
| Problem | Meaning |
|---|---|
| "enter a full https:// address" | Instagram, Facebook or YouTube is not a full web address |
| "enter the full https:// address of your page on …" | The link does not belong to that network. For example a Facebook link typed in the TikTok field |
| "enter the https://whatsapp.com/channel/… address of your channel" | The WhatsApp channel link is not a channel share link |
| "at most 20 characters" | The WhatsApp number is too long |