Help CenterHelp Center / Payments · Reference
Choose the ways customers may pay, read each gateway's status, and understand why a save is refused.
The tab has two parts: one list of the payment methods your checkout offers, and one connection card per gateway.
The text under the title says: "An online gateway also needs its connection details in the card below; a gateway that is switched on but not connected cannot be saved."
Methods without a card need no credentials: Cash On Delivery, Card On Delivery, Payment Via Link, WALLET and Monthly Credit. These entries are also in the list but are not for you to switch on:
| Entry | Why to leave it |
|---|---|
| PayPal, Paystack | No connection exists. They cannot take a payment |
| Test payment (local only) | A test method that is refused on a live site |
| Gift card | Gift cards work at checkout without it. See Gift cards as payment |
| Online Payment | The label used on WhatsApp orders paid online, not a checkout method |
| On the card | Meaning |
|---|---|
| Not connected | A required field is empty |
| Sandbox | The required fields are filled, with test credentials or in test mode |
| Live | The required fields are filled and the gateway is in live mode. The provider can still reject the credentials |
| Switched on | The gateway is in the Payment Gateways list |
| The code on the right | The gateway's internal code, for example STRIPE / STRIPE_INTENT. It is not always the name used in the list |
Some cards also show an address to paste into the provider's dashboard (see Webhook and callback addresses), a link to the provider's documentation, and notes about paying on your checkout page.
Eway, Instamojo, Gcash, TELR, Razorpay, Cashfree, PAYFORT, MYFATOORAH, Stripe, PAYLINK (paymennt), 2C2P, Network International (NGENIUS), Checkout, ADCB, ADCB Secure Acceptance Hosted Checkout, AmwalPay, CCAvenue, EPG, TAP, Tabby (buy now, pay later), Tamara (buy now, pay later) and Comera COPYandPAY. Each has its own guide, listed in How getting paid works.
Two more exist in the product:
If a gateway is in the list but a required field is empty, nothing is saved and you see:
"Gateway is switched on but is missing: fields. Fill them in or switch Gateway off."
The same warning shows inside the card. Fill the named fields, or remove the gateway from the list, then save again.