Help CenterHelp Center / Tax and compliance · Concept
Where tax is set up, how invoices are numbered and printed, and what Saudi and Indian shops get on top.
Tax is off for a new shop until store setup or you switch it on. Once it is on, new orders are taxed. This section covers the tax settings, invoices, receipt printers and the country-specific parts.
| To do this | Read |
|---|---|
| Understand the three tax modes and where tax shows | How tax works |
| Charge one rate on everything | Turn tax on with one rate |
| Charge different rates for different products | Create tax categories, then Give products a tax category |
| Tax the delivery charge and the shop charge | Tax on delivery and shop charges |
| Look up any field on the tab | Tax Settings reference |
| To do this | Read |
|---|---|
| Choose the invoice layout, prefix and company details | Invoice settings and numbering |
| See what tax lines an invoice prints | What an invoice shows |
| Understand credit notes for refunded returns | Credit notes |
| Connect a receipt printer | Thermal Printer Settings |
| Change the words on a thermal receipt | Thermal receipt layout |
To print an invoice, packing slip or KOT from an order, see Invoices, packing slips and KOT.
| To do this | Read |
|---|---|
| Print CGST and SGST, or IGST, by place of supply | GST for shops in India |
| Add HS or HSN codes to products | HS and HSN codes |
| See sales per GSTIN | Sales by GST registration |
The ZATCA e-invoicing page appears in the Shop menu of the owner of a shop whose country is Saudi Arabia.
| To do this | Read |
|---|---|
| See who gets it and what the two phases do | ZATCA e-invoicing |
| Enter seller details and switch it on | Switch ZATCA on |
| Connect to the Fatoora platform for Phase 2 | ZATCA onboarding |
| Use a unit per location, or renew a certificate | Location units and renewal |
| Issue tax invoices to businesses | Business (B2B) invoices |
| Understand consumer invoices and the QR code | Simplified invoices and the QR code |
| Check statuses, retry and resubmit | ZATCA documents |
| Look up a ZATCA message | ZATCA messages and fixes |
These live in other sections:
When something does not add up, see Troubleshooting.