Help CenterHelp Center / Apps · Concept
What customers can browse and save in your app, and which panel page controls each part.
The app shows the same catalogue as the rest of your shop. You do not publish anything to the app separately: a product, price or stock change in the panel is what the app reads next.
| In the app | Comes from |
|---|---|
| Categories and sub-categories | Catalogue › categories. See Categories |
| Products of a category, and the full product list | Your active products. See Products list |
| Offers | Active products that have an offer. See Product prices and offers |
| Search, with suggestions while typing | Product names in your catalogue |
| A product's page, with its variants | See Product variants |
| Related products | Other active products of the same category, picked at random |
| Alternatives | The alternative products set on the product, when they are in stock |
| Star ratings and reviews | See Orders, returns and reviews |
| Banners | The active slides under Shop › Sliders. See Sliders |
| Opening hours | Your shop's operating times |
Browsing needs no account, unless the platform built your app to require sign-in first. Ask support if you want that changed.
A signed-in customer can save products to a wishlist, see the list for your shop, and remove products from it. The wishlist has no setting and no panel page. It needs an account, so a visitor must sign in first.
On a sold-out product, a signed-in customer can ask to be told when it is back. In the app they can also see their open requests and cancel one.
| What | Where you control it |
|---|---|
| Whether customers can ask at all | The switch on Marketing Tools › Back in stock. It needs stock tracking |
| How the alert is sent | The channels on the same page. App notification reaches customers of your app |
| Who is waiting for what | Back in stock requests |
With alerts off, the app answers "Back-in-stock alerts are not available at this shop."
Set-up and the rules for who is alerted first are in Back in stock.
| Message | Cause |
|---|---|
| "This product is not available at this shop." | The product no longer exists |
| "Your account cannot request alerts at this shop." | The customer is deactivated or still waiting for your approval |