Help Center / Storefront experience · Concept
The cart
What customers see in the cart, including the minimum order, the free-delivery message and the service charge.
Help CenterHelp CenterHelp Center / Storefront experience · Concept
What customers see in the cart, including the minimum order, the free-delivery message and the service charge.
The cart lists what the customer chose, shows an estimated total and leads to checkout. It opens as a drawer or as its own page.
Prices and stock are checked again each time the cart opens. If something changed, the customer is told:
| Notice | Cause |
|---|---|
| "The price of … changed from … to …." | You changed the price after the product was added |
| "… is no longer available and was removed." | The product was hidden or deleted |
| "… sold out and was removed." | No stock is left |
| "Only … of … available — we updated your cart." | Less stock is left than the customer chose |
To change this: drawer or page is the theme setting Cart type. See Theme settings: product cards and cart.
When your shop has a minimum order, a cart below it shows a progress bar and "Add … more to reach the … minimum order". Checkout repeats it, and the order cannot be placed until the minimum is met: "Add … more to reach the … minimum order before placing it."
Shops with several locations can give each location its own minimum. The cart then shows a hint, "Minimum order from …, may vary by store", and the location that serves the address decides at checkout. A cart below the lowest minimum of all your locations shows the progress bar straight away.
To change this: Min Order Price under Shop › Edit. See Set a minimum order amount.
With a free-delivery threshold set on a shop with one location, the cart shows how far the customer is from it:
On a shop with several locations the cart shows one line of text instead: "Free delivery from …, may vary by store". There is no progress bar and no "unlocked" message, even after the customer has chosen a location. The real threshold is applied at checkout.
To change this:
A shop charge set on your shop is added to every order. Customers see it as "Service charge", as its own row in the cart, at checkout and on the order page. It is already inside the total, tax included.
When the charge is taxed, the row adds "Includes …" with the tax amount and the name of the tax.
Gift wrap has its own row. See Gift orders, notes and attachments.
To change this: Shop Charge (Packing/Extra): under Shop › Edit. See Shop profile. Its tax follows Enable Shop Charge Tax and Shop Charge Tax Category in Tax Settings. See Tax on delivery and shop charges.