Help CenterHelp Center / Discounts and marketing · Reference
Give a discount to customers who pay with a method you choose.
A Payment method offer rewards a way of paying, for example a discount for paying online instead of cash on delivery.
| Field | Rule |
|---|---|
| Discount kind | Percentage or Fixed amount |
| Value | The percentage (at most 100) or the amount |
| Maximum discount | Optional cap for a percentage |
| A fixed amount off each unit (not once per order) | For a fixed amount only |
| Paying with | Tick at least one method |
Paying with lists the payment methods switched on for your shop, by their code, plus WALLET when the customer wallet is on. If the list is empty you see "No payment method is enabled in your shop settings." See payment methods.
The offer follows the order's payment method. When an order moves to another method, for example from online payment to cash on delivery, the discount is removed if the new method is not ticked.
5% off when paying by card, up to 20: choose Percentage, Value 5, Maximum discount 20 and tick your card gateway.
| Problem | Cause |
|---|---|
| Saving fails with "A payment method offer needs conditions.payment_methods…" | No method is ticked under Paying with |
| The offer stopped applying | The ticked method was switched off in your payment settings. Edit the rule and tick a current one |
| A method is missing from the list | It is not switched on for your shop |
The Discount for paying online card under Customers › COD & risk creates a rule of this type for you. It then appears in the Discount rules list. See COD returns and the discount for paying online.
Every offer type shares the same optional cards: products and exclusions, customers, channels and locations, schedule, code, limits and budget and priority and combining.