Make delivery free or cheaper, optionally above an order value, in chosen zones or with a code.
Where to find itMarketing ToolsDiscount rulesAddFree delivery
Before you start
Needs the full offer engine in your plan, and the shop set to Discount engine for the rule to reach customers.
Plan
Growth
Needs
Included with the plan
Who can use this
Shop owner
Free delivery works on the delivery charge, not on products. Use it when the free-delivery threshold in your delivery settings is not enough: for a code, a customer group, a schedule or a partial discount.
Fields in card 2
Field
Rule
Discount kind
Percentage of the delivery charge, or a Fixed amount off it
Value
100% = free delivery. A value of 0 is also read as free delivery
Maximum discount
Optional. The most taken off one order's delivery charge
Minimum order (after discounts)
The products total the cart must reach after all product and order discounts
Only in these shipping zones
Shown when you have shipping zones. The rule then applies only to addresses in those zones
Card 3. Which products is hidden for this type.
How it is calculated
Only delivery orders qualify. A pickup order has no delivery charge to discount.
The minimum is checked after product and order discounts and the coupon. A customer below it sees "Add X more to get free delivery".
The discount is taken from the delivery charge itself, before any cash-on-delivery fee of a courier.
The discount is never more than the charge.
When several free-delivery rules qualify, they are applied one after another, highest priority first, each on what the previous one left.
Two different minimums
Field
Measures
Minimum order (after discounts) in card 2
What the customer pays for products after discounts
Minimum order value in card 4
The cart before any discount
Use the first for "free delivery over 100". Fill only one of them unless you mean both.
With a code
Enter a Code in card 6 for a free-delivery code. The customer types it in the coupon field and sees "Code applied". The saving shows on the delivery line.
Good to know
An order keeps the delivery discount it was placed with when it is edited later.
WhatsApp orders do not receive discount rules, so this offer does not apply there.
The rule's Budget counts the delivery discount given.
Your normal threshold stays in the delivery settings. See Free delivery.