Wastage · Help Center

Wastage

See how much stock you lost in a period, by reason, product, category and location.

Where to find itReportsWastage

Before you start

Stock tracking must be on under Shop › Features, or your shop has stocktakes from earlier. Reports must be part of your package.

Needs

Turn it on in Shop › Features (ask support if you do not see it)

Who can use this

Shop owner, Shop Manager, Shop Product Manager

Wastage adds up the stock written off in a period and, for people who may see costs, what it was worth.

The Wastage report with the date range, the summary tiles, the By reason table and the Download CSV button numbered

Who sees it

The owner, Shop Managers and Shop Product Managers can open it. Other roles cannot.
The link is in the Reports menu for those of them who have that menu. See Who can see reports. A Shop Product Manager opens Stock control in the top bar and uses its Wastage tab.
The Value figures appear only for people who may see cost prices. See Stock control settings. Everyone else sees quantities only.

What counts as wastage

Stock lowered by hand with a loss reason.
A stocktake's shortfall. A surplus does not count. See Stocktakes.
Units lost in a transfer between locations. See Transfer stock.
Returned items inspected as damaged or as the wrong item, and not put back on stock. They count on the inspection date.

The reasons are Damaged, Expired, Theft or loss, Sample or internal use, Other reason, Stocktake shortfall, Lost in transit, Returned damaged and Returned — wrong item.

Read the report

Choose the date range: Today, 7 days, 30 days, 90 days, This month, Last month, or your own dates of up to one year. The report opens on 30 days. Shops with more than one location also get a location filter.
The tiles total the range.
Four tables follow: By reason, By product, By category and, with more than one location, By location.

Figure	Meaning
Units lost / Quantity	Units written off
Value lost / Value	Units × the product's current cost price. Returned goods use the cost price they were sold at, or the current one if none was recorded
Units without cost	Units of products that have no cost price. They are not in the value

Each table shows up to 100 rows (50 for categories), largest value first. Without cost access the rows are ordered by quantity.

Download CSV

Download CSV (4) gives one line per write-off, oldest first: Date, Reason, Location, Product ID, Product, Barcode and Quantity. People who may see costs also get Cost price and Value.

Each person can download 10 stock report files a minute. See Exporting and printing.

Messages

You see	Why
"No stock was written off in this period."	Nothing matched in the range and location
"This feature is not switched on for your shop. You can turn it on in Settings."	You opened the page while stock tracking is off and no stocktake exists. You are sent back to your start page. See Stock tracking

Every single change to a quantity, with who made it, is in Stock history. That page has its own CSV download.

Who sees it

The owner, Shop Managers and Shop Product Managers can open it. Other roles cannot.

The link is in the Reports menu for those of them who have that menu. See Who can see reports. A Shop Product Manager opens Stock control in the top bar and uses its Wastage tab.

The Value figures appear only for people who may see cost prices. See Stock control settings. Everyone else sees quantities only.

What counts as wastage

Stock lowered by hand with a loss reason.

A stocktake's shortfall. A surplus does not count. See Stocktakes.

Units lost in a transfer between locations. See Transfer stock.

Returned items inspected as damaged or as the wrong item, and not put back on stock. They count on the inspection date.

The reasons are Damaged, Expired, Theft or loss, Sample or internal use, Other reason, Stocktake shortfall, Lost in transit, Returned damaged and Returned — wrong item.

Read the report

Choose the date range: Today, 7 days, 30 days, 90 days, This month, Last month, or your own dates of up to one year. The report opens on 30 days. Shops with more than one location also get a location filter.

The tiles total the range.

Four tables follow: By reason, By product, By category and, with more than one location, By location.

Figure

Meaning

Units lost / Quantity

Units written off

Value lost / Value

Units × the product's current cost price. Returned goods use the cost price they were sold at, or the current one if none was recorded

Units without cost

Units of products that have no cost price. They are not in the value

Each table shows up to 100 rows (50 for categories), largest value first. Without cost access the rows are ordered by quantity.

Messages

You see

Why

"No stock was written off in this period."

Nothing matched in the range and location

"This feature is not switched on for your shop. You can turn it on in Settings."

You opened the page while stock tracking is off and no stocktake exists. You are sent back to your start page. See Stock tracking

Every single change to a quantity, with who made it, is in Stock history. That page has its own CSV download.