Help CenterHelp Center / Plan and billing · How-to
Buy a POS register, an extra location, the WhatsApp store, the customer app or onboarding, change a quantity, or remove an add-on.
Add-ons are paid extras on top of your plan. The owner buys and manages them in the Add-ons card of Plan & billing, also reached from Shop › Add-ons.
| Add-on | What it adds | Who can buy it |
|---|---|---|
| POS register | One POS register each | Every plan. Up to 50 |
| Location | One more location each | Scale. Other plans see "Available on: Scale". Up to 50 |
| WhatsApp store (Libromi) | The WhatsApp store feature | Starter and Growth. "Included in Scale" on Scale |
| Customer app (iOS + Android) | The customer app feature | Every plan, on annual billing only |
| Onboarding & data migration | A one-time service | Starter and Growth. "Included in Scale" on Scale |
Each row shows its description and its price in your currency, even when you cannot buy it on your plan or billing cycle. Add-ons your plan already includes show no price.
For a POS register or a location, set How many? with the − and + buttons.
Choose a method under Pay with and select Continue to payment. See Pay and pending payments.
A one-time add-on "cannot be cancelled or refunded once paid."
| On the row | Meaning |
|---|---|
| Included, or "Included in" your plan | Your plan already has it |
| "Available on:" plan names | Sold on those plans only |
| "Available with annual billing" and Switch to annual | Sold only to shops billed annually |
| "Choose a plan first" | You have no running plan |
| "Not available on your plan" | Not sold on your plan |
| "Not available to buy online — contact support" | Contact support |
| A greyed-out Add button | A payment is pending or an invoice is overdue. The card says which |
For a POS register or location you already hold, select Change quantity and set New quantity.
You cannot reduce the Location add-on below the locations your shop has. Delete a location first.
Until that date the row shows Ending and an Undo button. Undo keeps it renewing with your plan.
One-time add-ons have no Remove button.
If your platform enforces plans, an add-on's menu shows only once you hold it. See Locked features and limits.