Begin a count of one location - all products, one category, or just the products you scan.
Where to find itCatalogueStocktakes
Before you start
Needs stock tracking, which the owner turns on in Shop › Features. Stocktakes work with one location too.
Needs
Turn it on in Shop › Features (ask support if you do not see it)
Who can use this
Shop owner, Shop Manager, Shop Product Manager
A stocktake compares what is on your shelves with what the panel expects, then corrects the stock in one go. It has three stages: count, review, approve.
The owner opens Catalogue › Stocktakes. Shop Managers and Shop Product Managers open Stock control. The page is titled Stock control. Its tabs are Stocktakes and Stock history. Shops with reports also get Wastage, and people who may see costs get Gross margin and, with stock tracking on, Stock value.
Choose the location
Under Start a count, choose the Location. The box is not shown when you have only one location to count.
Choose what to count
What to count:
Choice
The count contains
All products
Every stock-tracked product
One category
The products of the Category you pick
Products I scan or pick
Nothing at first. Each product is added when you scan its barcode
Add a note and start
Add a Note, such as "Monthly count, aisle 3", and select Start count. The count opens, with a message saying how many products there are to count.
Each location can have one count in progress. Starting another answers "This location already has a count in progress: finish or cancel it first."
A team member assigned to some locations can count only at their own locations.
The list of counts
Column
What it shows
#
The count's number. Select it to open the count
Location
Where it was counted
What to count
The scope, with your note
Products
How many products are in it
Status
See below
Started, By
When, and who started it
Status
Meaning
Counting
Quantities are being entered
Waiting for approval
Counting is finished; stock has not changed yet
Being applied
The stock is being updated
Approved
The stock was corrected
Cancelled
Closed without changing stock
When stock tracking is off
If counts were made before, the page shows Stock tracking is off in place of Start a count: "Your shop does not track stock, so no new count can be started. Counts made before stay listed below, read-only." If no count was ever made, Stocktakes leaves the menu and its address opens the dashboard.
The owner also sees the Stock control settings card at the bottom of this page: see Stock control settings.