Help CenterHelp Center / Point of sale · How-to
Take an amount or a percentage off a line or the whole cart, with a reason, and apply a coupon code.
The till has two kinds of price reduction. A manual discount is typed by the person at the till. Offers and coupons come from your marketing set-up and are worked out the same way as in your online checkout.
| Role | Limit |
|---|---|
| Shop owner, Shop Manager | No limit |
| Shop Sales Manager, Cashier | Up to Largest discount a cashier may give (%) in the till rules, on one line and on the whole cart |
That limit starts at 0. At 0, the discount fields on a cashier's till are greyed out.
In the cart, type in the line's Discount field:
5, takes that amount off the line;10%, takes that share off the line.Type in Cart discount (10 or 10%). A number is an amount, 10% is a percentage. It is applied after any line discounts and spread over the lines.
As soon as there is a manual discount, the field Reason for the discount appears. It is required. The discount and its reason are written to the activity log, and the Manual discount row of the totals shows the amount.
Type the code in Coupon code. The result shows under the field and in the Offers and coupons row.
| Message | Meaning |
|---|---|
| "Give a reason for the discount." | Fill in Reason for the discount |
| "You may give at most :percent% off a line." | The discount is above your limit. The same message is used for a cart discount |
| "The discount is more than the line." | An amount larger than the line's value |
| "The discount is more than the cart." | A cart discount larger than the cart |
| "A discount cannot be more than 100%." | Lower the percentage |
| "Enter the discount as a percentage or an amount." | The text is not a number or a percentage |
| "Coupon is invalid or expired." | The code is not accepted. Other coupon messages come from the coupon's own rules |
| "Too many invalid codes. Please try again later." | You typed too many unknown codes. Wait before trying another |