Help Center / Delivery and pickup · Concept
Delivery and pickup overview
How your own delivery, pickup and delivery settings fit together, and where each one lives in the panel.
Where to find itDelivery
- Who can use this
- Shop owner
Help CenterHelp CenterHelp Center / Delivery and pickup · Concept
How your own delivery, pickup and delivery settings fit together, and where each one lives in the panel.
This section covers orders that your own drivers deliver and orders that customers collect. Parcels sent by a courier company are covered in Shipping and couriers.
| You want to | Go to | Guide |
|---|---|---|
| Choose how you deliver | Shop › Settings › Delivery Settings | Delivery modes |
| Deliver within a distance of your shop | Delivery Settings | Deliver by radius |
| Deliver to named or drawn areas | Delivery › Delivery Locations | Delivery zones, Add a delivery zone |
| Set what delivery costs | Delivery Settings | Delivery charges, Free delivery, Minimum order |
| Offer delivery times | Delivery › Delivery Slot Groups | Slot groups, Delivery slots, Order scheduling |
| Offer fast delivery | Delivery Settings and the Express switch in the top bar | Express delivery |
| Let customers collect | Delivery Settings | Self pickup, Store locator |
| Manage your drivers | Delivery › Delivery Guys | Delivery agents, Add a delivery agent, Assign orders, Notify agents, Agent wallet, Hire freelancers |
| Take in cash from drivers | Delivery › Collections | Collections |
| Control what the website asks and shows | Delivery Settings | Location prompt, Checkout maps, Store status banner |
Each item in the Delivery menu appears when your shop uses it. If no item applies, the menu itself is hidden.
| Menu item | Appears when |
|---|---|
| Delivery Slot Groups | You deliver with your own drivers, or Enable Order Schedule is on |
| Delivery Guys | You deliver with your own drivers |
| Collections | You deliver with your own drivers, or collections were recorded before |
| Delivery Locations | You deliver with your own drivers and your local area is set by places |
| Shipping zones & rates, Couriers, Shipments, COD remittances | See Shipping and couriers |
"Deliver with your own drivers" is decided on the Delivery Settings tab. See Delivery modes.