What your customers see

This section walks through your online store as a customer meets it. Each page says which panel setting or editor control drives what the customer sees. It is written for you, not for your customers.

How the store is put together

• The design comes from your theme and the editor: sections, menus, colours and theme settings. See Online store and design.
• The content comes from your panel: products, categories, prices, stock and pages.
• The rules come from your settings: how you deliver, how customers pay, who can sign in.
• Checkout, the order page and the account are the same in every theme. Your settings decide what they offer.

The wording customers read is built in, in English and Arabic. Quoted sentences are the English text. On browsing pages and in the cart each theme has its own wording, so a sentence quoted there may differ slightly in your theme.

Browsing

Page	What it covers
Home page and navigation	Header, footer, menus, app links
Category pages and product cards	Listings, filters, sorting, badges
The product page	Gallery, price, variants, add-ons
Quantities and stock	Sold loose, limits, stock messages
Reviews	Ratings shown, writing a review
Wishlist and "Notify me"	Saved products, stock alerts
Search	Suggestions and results

Cart and checkout

Page	What it covers
The cart	Minimum order, free delivery, service charge
Offers and discount codes	Automatic offers and coupons
Gift cards	Buying, redeeming, balance
Checkout, step by step	The three steps and their messages
Contact details and guest checkout	Guests, phone codes, marketing consent
Delivery, pickup or shipping	The choice customers get
Address and map	Address fields and the location pin
Location prompt, stores and waitlist	Location popup, store locator, waitlist
Delivery times	Slots, scheduling, express
Payment methods at checkout	Gateways, pay later, paying on the page
Cash on delivery	Fees, limits and confirmation codes
Wallet, reward points and referrals	Store credit and loyalty
Gift orders, notes and attachments	Extras on an order
Tax and invoices	Tax note, business invoices, QR code
Links that open the checkout	Reminder links and ad links

After the order

Page	What it covers
Order confirmation and tracking	Thank-you page and order page
Cancelling and order changes	Customer actions on an order
Customer sign-in	Code, password, Google
The customer account	Orders, reorder, addresses, profile
Return requests	Returns and exchanges
Privacy and account deletion	Data download and deletion

The whole site

Page	What it covers
Languages and currency	Arabic, prices, phone format
Open, closed, password and demo states	Paused, closed, password-protected, demo
Legal pages and cookie consent	Policy links and the cookie banner
WhatsApp and social links	Chat button, "Order on WhatsApp"
What search engines get automatically	Titles, sitemap, structured data
Analytics events	Events sent to your pixels
Web Application Settings	The tab, field by field
Troubleshooting	Common customer problems